Buying Gold - Worst experience with Joyalukkas

Yesterday (Sunday) we went to the new showroom @ MGRoad to buy a diamond stud for our daughter. The collection was good. They explained me types of diamond and the customer service was good.

We selected a piece. They told me its worth 60K but they have a promotional offer now and they are ready to sell it for 54K.

I asked if he can reduce the rate further! We said we want it around 50K.. Later he asked some details like if we are the first to buy in the show and he said he would give another special discount and he would give it for 48K. I was shocked..!!

Later we asked him to mentioned the weight and rate of gold and diamond.. he made a work out and gave a printout for 48K. I said I want more discount.. He said he already gave me so much discount.. I asked how? Because based on the weight and rate of gold and diamond it comes to only 48K... (dont forget wastage and making charge was 22% of cost)

I asked him would he take my piece back for 60K if I want to sell it.. he said no.. its worth only 48K.. then I asked him where he has given my the discount..? He said its actually worth 60K... but for us he is giving for 48K.. and if we bring it back he would take it for same rate...

I was totally disappointed.. :( What? Do he think we are fools? He will keep one MRP and then say a discount and even after that the selling price wont be worth the gold we are buying..

Is there any regulators? Whom should we contact to check if its worth what we are buying?

If anyone knows.. please let me know...

But the problem with these jewellers is they have good marketing people. They say they give you a huge discount. They make us buy things.